Battery & Charging Issues
Resolve charging failures, short battery life, and LED warnings.
- My Nuwa Pen isn't showing a blue light or charge?When you wave your pen around, the light at the end should be breathing Sky Blue. If this isn't the case, or your app is showing 0%, or your pen isn't going beyond 5%, 7% or 9%, then "Houston, we have a problem." We need to do a full discharge.
- My Nuwa Pen isn’t charging–what do I do?